It has been a very detailed and exhaustive process but I am now able to safely reopen my practice. Here’s what you should know and can expect when you make your next appointment.
You will receive an online Pre-Treatment Screening Form at the time of booking or, if you make your appointment way in advance, in the week before your scheduled appointment. This form is mandatory and will need to be completed in order to secure your session. A less detailed screening will be sent out before EVERY appointment following the first one. Lastly, an onsite screening will be done when you arrive.
Please arrive alone (unless you require assistance) and as close to your treatment time as possible. I’m in the fortunate position of being alone in my space but it is a small clinic. I am spreading out my appointments to allow for cleaning and disinfection but also so none of my clients run into eachother if at all possible.
You will be asked to wash your hands upon arrival as well as before you leave. Instructions are posted in the washroom on the most effective way to do this to prevent spreading infection. I will wash my hands and forearms before you arrive, before your treatment and after we’re done.
If you haven’t arrived wearing a mask, I will provide you with either a clean cloth or disposable one. You will need to wear a mask for the duration of your time in the clinic. I will be wearing a mask as well and may also use a face shield and gloves if I feel it is necessary. Instructions on how to put on, wear, take off and dispose of a mask will be available. You can also check out an instructional video here.
After all of that, which won’t take as long as it sounds, we’ll talk about your needs and proceed with treatment.
After your treatment and behind the scenes, this is what will be happening:
- Linens, blankets and my clothes will be changed after every treatment.
- Anything in the treatment room that isn’t changed will be thoroughly cleaned, disinfected and documented as such after every session.
- All high contact surfaces outside the treatment room will be cleaned, disinfected and documented as such regularly throughout the day.
I am keeping a log of all persons entering my clinic in order to facilitate contact tracing should anyone test positive for the virus. If at any point you or any of your close contacts develop symptoms, you should immediately self-isolate and contact your GP or local health authority. You can find Ontario’s online Covid-19 self-assessment tool here. This will give you a recommendation on what to do next. You can find a list of Toronto regional Covid-19 testing centres here.
I also ask that you inform me of your situation and cancel any upcoming appointments until such time as you are cleared through a negative test result or through 14 days of self-isolation.
As a precaution before opening my practice, I was tested for coronavirus and received a negative result. I will continue to go for regular testing as well. I am also self-screening before every workday and will cancel my appointments if needed.
I will be prioritizing essential/urgent patients first at this time. This does not mean that I will not have time for you. It does mean that the benefits of treatment should outweigh the risks of infection until such time that the Ministry of Health deems the situation less volatile.
My children are still at home and my husband has to work as well so my hours will be very limited. The exact hours may fluctuate from week to week but will generally be as follows:
Mon/Wed/Fri/Sat 11am – 2 or 3pm
Tuesday 6pm – 9pm
Thursday 3pm – 7pm
When the pandemic situation stabilizes, safety restrictions are lessened and childcare/camps resume, my hours may increase but that could take a while. My estimate is that limited availability will be in place until the end of the summer.
REDUCED TREATMENT OPTIONS
For the time being, all treatments will be limited to no longer than 60 minutes. This change will allow me to see as many patients as possible and give all those in need the opportunity to receive adequate care.
There are also some treatments that will not be available at this time due the difficulty in establishing or maintaining infection control protocols. These include Thai Massage, Infant Massage and Indian Head Massage. In addition, all Housecalls are suspended at this time unless you are physically unable to leave your home. If this is your situation, please contact me and we’ll discuss what options are available to get you the care you need while keeping each other safe.
When restrictions ease and/or I am able to obtain the supplies needed to provide treatment safely, you will again see suspended treatments and longer sessions as an option when booking.
If you have any questions about all the information I’ve included here, please don’t hesitate to contact me and I’ll do my best to clarify.
Take care and I hope to see you soon!