Clinic Information, Policies and Fee Schedule

PREPARING FOR YOUR FIRST VISIT

You will receive my online intake form after you make your first appointment (if you don’t, please let me know and I’ll re-send it). You may also choose to arrive 5-10 minutes early in order to fill out my health history form before your session or click on the link to download it and bring it with you.  I also ask that you bring a list of any current medications as well as the results of any imaging relating to your condition, if you have them.  

If possible, refrain from taking pain killers before your appointment time.   This is because you need to be able to accurately assess whether the massage is causing harm and pain medication will dull your senses and prevent that.  

Try and plan for an easy to moderately active day after your session. Think of your massage as just having a workout but I’ve done the work! Depending on what we do, your body may need time to recover before being challenged again in a big way so be mindful of what you schedule in the 24-48 hours afterwards. This is even more important if you haven’t had a massage in a long time.

Lastly, if you’re about to run a marathon or something else strenuous, I need to know about it so I can adjust your session accordingly.

APPOINTMENT TIMES

If you’re very early for your appointment (more than 10 minutes) I ask that you wait outside or walk around the neighbourhood before coming into the clinic. Although I have a spacious waiting area, I need time to air out and disinfect the clinic and I’m doing all I can to minimize contact between patients. For more information on my pandemic response, please visit my Infection/Safety page.

Additionally, please note that the time you have booked is the entire length of your appointment, not the hands-on time. During your first appointment we will review your health history, complete any additional forms and do a brief assessment before starting treatment which usually takes approximately 20 minutes. I always do my best to maximize hands-on time but it’s rarely the entire length of the appointment booked, even for subsequent sessions, so if you’d like more hands-on time (who wouldnt!) I encourage you to book a longer session.

LOCATION  

My address is 246 GARDEN AVENUE, BACK DOOR. The closest subway station is Dundas West and the 504 streetcar stops just steps from my door. There are signs outside my location to help direct you but if you get lost, please call or text at 416-560-3469 and I’ll help you find me.

PARKING

There’s 1 hour street parking right outside between 10am and 6pm. For appointments that begin earlier than 10am, please DO NOT PARK ON GARDEN AVENUE OR YOU WILL GET A TICKET! Before 10am, the best option is to park on Fern Avenue (1 block north of Garden) from 8am. Otherwise, please use the pay parking on Parkside or Roncesvalles.

CLINIC HOURS    

Mon 9-4 | Tues 9-1 or 4-8 | Wed  9-5 | Thurs 9-1 or 4-8 | Fri 9-6 | Sat 9-12 | Sun – closed

NOTE: Posted hours may differ during the summer

CLINIC FEES

Initial Assessment & Massage

1 hour – $210

75 min – $235

90 min – $260

All Other Treatments

*30 min – $110

*45 min – $135

1 hour – $160

75 min – $185

90 min – $210

**2 hours – $300

 * 30 & 45 minute appts are for existing patients only

**2 hour appts are at RMT discretion – by request only

All fees include HST

Sliding scale available in limited quantities upon request

PAYMENTS

I accept cash, cheque, Debit, etransfer, Visa, MasterCard, AmEx, Googlepay and Applepay. An insurance receipt is always provided.

BOOKING

You may contact me via phone, text or email in order to book your appointment. To book online, click here or use the “Schedule An Appointment” button at the bottom of the page.

CALL LIST

Life is unpredictable and I occasionally get cancellations that I can’t fill. I have a hard time accommodating everyone who wants to come in sometimes so I decided to start a Call List a few years ago to fill those last minute openings. It works very well, especially around the holidays, so I continue to offer it on an ongoing basis. For more information on how it works and on how you can add your details to my list, click here.  

WAITLIST

Despite working 6 days a week, there are times during the year when my schedule is quite full weeks or months ahead of time. Finding an opening during these periods can be tricky especially if you have very specific availability.

For those patients that don’t require urgent care, my Waitlist is a great option. When searching for an opening, simply click on “Join the Waitlist” at the bottom of the booking page.  Follow the prompts to add the specific days/times that work for you and my system will automatically inform you when a spot opens up. For a step-by-step guide on how to do this, click here.

CANCELLATIONS/CHANGES

I have a strict 24 hour cancellation policy  or the full fee for that visit will be charged. I’m happy to waive my cancellation fee if you send someone in your place though.

I also require 24 hours notice for any changes to the length of your existing appointment. I’m happy to shorten your treatment if you’re late or you need to rush off but I will charge you for the length of treatment you booked.

Thank you for valuing my time.

REFUNDS

A prepaid service that is cancelled prior to receiving it qualifies for a refund. Alternatively, a balance can be applied to your account and used for future sessions.

GIFT CERTIFICATES  

Gift certificates can be purchased online here, in person or by contacting me directly. Once payment has been received, the certificate can be sent to you or directly to the recipient. No expiry. All sales final.

Please note: In cases where there is a disparity between the amount paid for a gift certificate of a specific treatment length (ie. 1 hour) and my current fee, I will honour the treatment length for one year from the purchase date. After that time, I will charge for a difference in fee.

PRIVACY

As a Registered Massage Therapist, I am committed to collecting, using and disclosing personal information responsibly and only to the extent necessary for the goods and services I provide. For details on my privacy policy, click here.